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Privacy Policy

Thank you for visiting the Master LUX professional online store. We care about our Customers' privacy and consider it our duty to respect and protect their personal data..

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This Privacy Policy for Personal Data (hereinafter referred to as the Privacy Policy) applies to all information that the online store Master LUX professional, located at www.masterluxpro.pl, may obtain about the User while using the Online Store's website, programs, and products..

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1. DEFINITION OF TERMS

1.1. In this Privacy Policy, we use the following terms:

1.1.1. "Online Store Administration (hereinafter referred to as the "Service Administration") – authorized employees responsible for managing the Online Store, acting on behalf of the Online Store of the Master LUX Professional brand, who organize and process personal data, as well as determine the purposes of processing personal data, the categories of personal data being processed, and the actions or operations performed on personal data..

1.1.2. "Personal data" – any information relating directly or indirectly to a specific individual (data subject).

1.1.3. "Processing of personal data" – any action (operation) or set of actions (operations) performed using automation tools or without such tools on personal data, including collection, recording, systematization, accumulation, storage, organization (updating, modification), extraction, use, transmission (distribution, sharing, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a requirement that must be observed by the Administrator or another person with access to personal data, not to disclose it without the consent of the data subject or the existence of another legal basis..

1.1.5. "User of the Master LUX professional online store" – a person who accesses the Service via the Internet and uses the Website of the Store.

1.1.6. "Cookies" are small text files sent by the server https:// and stored on the user's computer, which the client https:// or web browser sends to the server https:// in an HTTP request each time an attempt is made to open a page of a given website..

1.1.7. "IP Address" is a unique network address of a node in a computer network built using the IP protocol.

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2. GENERAL PROVISIONS

2.1. The User's use of the Online Store's website signifies acceptance of this Privacy Policy and the principles of processing the User's personal data..

2.2. In the event of disagreement with the provisions of the Privacy Policy, the User should cease using the website of the Online Store.

2.3. The current Privacy Policy applies solely to the website of the Master LUX professional Online Store. The Online Store does not control and is not responsible for third-party websites that the User may access through links available on the Online Store's website..

2.4. The Service Administration does not verify the accuracy of the personal data provided by the User on the Online Store's website.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy defines the obligations of the Online Store Administration regarding the confidentiality and protection of personal data that the User is required to provide to the Service Administration upon request during registration on the Online Store website or when placing an order for Goods..

3.2. Personal data, the processing of which is permitted under this Privacy Policy, is provided by the User by filling out the registration form on the Master LUX professional brand Online Store website in the registration section, containing the following information:

3.2.1. User's First and Last Name;

3.2.2. User's contact phone number;

3.2.3. Email address;

3.2.4. Delivery Address of the Product;

3.2.5. Links to social media platforms (Instagram or Facebook)

3.3. The Online Store protects Data automatically transmitted while browsing advertising blocks and visiting pages where the statistical system script ("pixel") is installed.:

IP Address;

Cookie Information;

Information about the browser (or other program that allows displaying ads);

Access time;

Address of the page where the ad block is located;

Referring address (previous page address).

3.3.1. Disabling cookies may prevent access to parts of the Online Store website that require authorization.

3.3.2. The Online Store collects statistics regarding the IP addresses of visitors. This information is used to identify and resolve technical issues as well as to verify the legality of payments made..

3.4. Any other personal data not mentioned above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and is not disseminated, except in cases provided for in sections 5.2 and 5.3 of this Privacy Policy..

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4. PURPOSE OF COLLECTING USER PERSONAL DATA

4.1. The administration of the Online Store may use the User's personal data for the purpose of:

4.1.1. Identification of the User registered on the Online Store's website for the purpose of placing an order and (or) concluding a distance sales agreement for goods with the Online Store of the Master LUX professional brand.

4.1.2. Providing the User with access to personalized resources of the Online Store Page.

4.1.3. Establishing contact with the User, including sending messages, inquiries related to the use of the Online Store Website, providing services, and handling User inquiries and requests.

4.1.4. Determining the User's Location to Ensure Security and Prevent Fraud.

4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.

4.1.6. Creation of an account for making purchases, provided that the User has given consent.

4.1.7. Informing the User of the Online Store Page about the Order Status.

4.1.8. Processing and accepting payments, confirming calculated taxes or tax reliefs by the User.

4.1.9. Providing the User with effective technical support and customer service in case of issues related to using the Online Store Website.

4.1.10. Providing the User, with their consent, updates on products, special offers, pricing information, newsletters, and other information on behalf of the Online Store or the partners of the Online Store.

4.1.11. Conducting advertising activities with the User's consent.

4.1.12. Providing the User with access to the websites or services of the Online Store partners in order to obtain products, updates, and services.


5. METHODS AND CONDITIONS OF PERSONAL DATA PROCESSING

5.1. The User's personal data is processed indefinitely, in a manner compliant with the law, including in information systems that process personal data using automation tools or without their use.

5.2. The User agrees that the Service Administration has the right to transfer personal data to third parties, in particular courier companies and postal companies, solely for the purpose of fulfilling the User's order placed on the website of the Master LUX professional online store, including the delivery of Goods..

5.3. In the event of loss or disclosure of personal data, the Service Administration will inform the User of this fact.

5.4. The Service Administration will take necessary organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other unauthorized actions by third parties..

5.5. The Service Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences resulting from the loss or disclosure of the User's personal data..


6. OBLIGATIONS OF THE PARTIES

6.1. The user is obliged to:

6.1.1. Providing information about personal data necessary to use the website of the Master LUX professional online store.

6.1.2. Update and supplement the shared information about personal data in case of any changes.

6.2. The service administration is obligated to:

6.2.1. Use of the received information solely for the purposes specified in point 4 of this Privacy Policy.

6.2.2. Ensuring the confidentiality of confidential information, not disclosing it without the prior written consent of the User, and not selling, exchanging, publishing, or otherwise disclosing the User's personal data provided, except for points 5.2 and 5.3 of this Privacy Policy.

6.2.3. Taking precautions to protect the confidentiality of the User's personal data in accordance with the procedures commonly used to safeguard such information in existing business transactions.

6.2.4. Blocking of personal data concerning a given User from the moment of submission of a request or demand by the User, their legal representative, or an authorized body for the protection of the rights of individuals whose data is concerned, for the period of verification, in the event of detection of incorrect personal data or unlawful actions.